WHAT WE DO
This is thanks to a team of over 40 people between engineers and technicians, both highly skilled and very experienced on the most innovative technologies offered by the market leaders. Furthermore, Infonet invests a lot on training, innovation, and testing ensuring all the technicians are always up to date with industry certifications and testing every new/changed solution into our demo lab. By doing so, we can make sure our customers will not only get the latest and best possible technologies but also that these have been tested and will be fully supported under any circumstance.
With the objective of becoming a point of reference and a partner for many businesses, Infonet offers customized designs with the security of highly standardized processes to avoid any unexpected during the delivery and operational phases of the project.
HOW WE DO IT
DESIGN & DELIVER
A technical committee analyzes the actual infrastructure and based on business requirements and targets, defines a technical project.
The delivery is supported by a proven PM methodology which ensures the achievement of the set goals in line with the SLAs.
Infonet can fully or partially manage all types of provided IT services.
Any other needed service can be discussed, analysed, and then taken into consideration by our experts.
SUPPORT & MONITOR
Our Tier 2 Service Desk operators are available 24/7 to guarantee your business the minimum impact of any unexpected event.
A Control Room, also operating 24/7, can monitor the performance of the provided services proactively avoiding any possible incident.